Shipping Policies:
Orders typically ship within 3 business days of placing your order, unless an item is out of stock or on back order. Weekends and holidays are not included as business days. A USPS or UPS tracking number will be provided once your item is on its way!
From the date of shipment, packages shipped within the United States take approximately 1 to 3 business days to arrive, if USPS priority mail delivery service was chosen at checkout. First class mail may take up to 5 business days within the United States. Canadian shipments can take approximately 8 – 10 business days. International shipments may take approximately 10 – 15 business days.
Please note: Canadian and international shipments may be inspected by customs, which may delay the shipping times.
AskZuri.com will not be held responsible for missing or damaged orders if insurance and signature confirmation service were not purchased during checkout.
AskZuri.com is not responsible for any customs or duty charges incurred on shipments. These are the sole responsibility of the buyer.
Refund & Cancellation Policy:
All sales are final. No refunds will be given, unless an insured item was damaged or lost in transit. So, please make sure to pay for additional insurance at checkout. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund on a damaged or missing item.
To receive a refund on an insured item, we require a receipt or proof of purchase, along with a snapshot of the damaged item, so we can file an insurance claim with the shipping company. At that time, you will have the option of receiving a replacement or refund. If you choose to receive a replacement, it will be shipped to you within a week’s time, depending on product availability. Alternatively, if you choose to receive a refund, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days, as determined by the payment processing company.
Please note: Once orders have shipped, they cannot be cancelled.
Pre-Order & Custom Order Items:
Pre-order and custom order items are not subject to a refund or cancellation. So, please make sure you really want these items before ordering.
Replacements:
We only replace insured items if they are damaged in transit. If you have chosen not to insure your package, then it will not be eligible for a replacement. If you have chosen to insure your item and need to exchange it for the same item, send us an email at zuri@askzuri.com with a copy of your payment receipt and a picture of the damage within 30 days of the purchase date, so we can file an insurance claim with the shipping company and ship you a replacement item.
Disclaimer:
All of our products are made with love and good energy. However, pursuant to current US state and federal laws; AskZuri.com is unable to make claims as to the metaphysical effectiveness of any item sold. We must state that all products are sold as curio. As such, we cannot guarantee any results from using any of our products. Traditional uses are given for your reference. They are not intended to be a substitute for informed medical advice or care. You should not use this information to diagnose or treat any health problems without consulting your doctor or other trusted professional.
Refund & Cancellation policy:
Please note, friend: because of the nature of my business and schedule, I offer no refunds for any service, class, or digital product. As I work alongside with a high number of clients, when you book your appointment, I hold that space specifically for you, no matter who else tries to ask for it. For this reason, no-shows and same-day readings can’t be rescheduled or refunded.
Need to reschedule a future day reading?
No problem! I just need 24-hour notice, otherwise, I’ll be forced to forfeit your time & payment. Which would be a huge bummer for both of us. So please be sure to schedule a time that absolutely fits into your day.
Running late?
I’ll only be able to read for the balance of the time remaining, as I have other clients scheduled around your appointment. In short: please just respect our time together, come ready to rock, and we’ll be golden!
All of my services are for entertainment purposes only. Translation?
Any prediction or other message you receive is not a substitute for advice, programs, or treatment that you would normally receive from a suitable professional (lawyer, doctor, psychiatrist, financial advisor, etc.) If you need specific medical, legal, or financial advice, please contact a licensed professional.
While I shower every service with love, sweet magic, and devotion, this is spiritual work, and you are a spiritual being with free will.
For this reason, I can’t guarantee the outcome or results of our work together. Just like a doctor or lawyer offering advice you’re free to follow or discard, I’m not responsible for any decisions you make based on what is shared within your session.
Ultimately, your choices and subsequent actions will put you in the driver’s seat of your life. So weigh what we discuss with your deep understanding of your situation – and choose wisely!
Please note: I offer no refunds for any service, class, or digital product.
While I pour a lot of love and good vibes from my Reiki and Angelic Guides into every single session, I do not claim to heal people, diagnose illness, or guarantee the results of any energy work. Any advice or information given during the session is of a spiritual nature, and is subject to the actions and choices you make after we wrap.
I send shimmering healing energy directly to your chakras, cleansing and balancing you, and supporting your body’s own ability to heal itself. In sum, I help you heal yourself and your life by activating your own self-healing powers.
Ultimately, an Angel Reiki healing session with me is designed to support, not replace, medical or psychiatric care. If you have a condition that needs medical attention, please seek standard medical or psychological treatment.
The purpose of the fire magic service is to ignite your manifestation powers, increase your desired opportunities, and set your prayer on fire.
However. While I pour a lot of love and sweet mojo into candles I make for clients, I cannot guarantee the results of our work together. I can improve your chances for success, but ultimately you are feeding and stirring your own cauldron of magic with your energy, intent, and action.
I’ll send the boost. What happens next is up to you.
Please note: I do not offer refunds for month-to-month or yearly memberships.
However, your recurring membership fee will be automatically billed to your card, and may be easily canceled at any time.
Need to cancel? While you won’t be refunded for the subscription already paid, by canceling in your PayPal account, you won’t be billed for the upcoming month or next annual plan.
Here’s how to cancel through PayPal:
1. Log in to your PayPal account
2. Click “Profile” at the top of the page on the right (you may need to click “Profile and settings” if on a business account)
3. Click “My Money”
4. Click “Update” next to “My pre-approved payments”
5. Select the membership that is active from “Askzuri.com”
6. Click “Cancel” in the upper left of the page
And that’s it. Your access to the member areas of this site will be removed and you will no longer be charged in PayPal.
My virtual door’s always open should you want to come back and subscribe again at a later date.